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Privacy Policy

ShotAI respects and protects the privacy of all users. This page outlines how we collect, use, and store data.

1. Information we collect

  • Account details: registered email and Supabase user ID.
  • Generation logs: prompts, selected models, and failure reasons.
  • Billing records: subscription and top-up orders, credit changes, and Creem.io transaction IDs.
  • Log data: optional server-side telemetry such as request timestamps or IP addresses for debugging (disabled by default).

2. How we use the data

  • Authenticate users and bill credits accurately, including refunds.
  • Surface generation history and shareable links for users to revisit work.
  • Monitor abuse and protect the platform (rate limiting, anomaly detection).
  • Send billing receipts or service announcements if email notifications are enabled.

3. Where data is stored

Account and billing data lives in Supabase Postgres. Image assets are stored in Cloudflare R2. The image you upload will be deleted after 30 minutes.

4. Sharing with third parties

We only share prompts and optional reference images with third-party model APIs to complete a generation. We never pass user emails or billing details to those providers. Personal information is not sold or disclosed except when required by law.

5. Security Measures

We implement appropriate technical measures to protect against unauthorized access, alteration, or destruction of the limited data we process. Our service operates on secure, encrypted connections.

6. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect or process information from children under 13.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new Privacy Policy on this page.

8. Contact

Questions about this policy? Visit our support center. support center.

Privacy Policy - ShotAI